Privacy Policy

Last updated: 19 June 2026

Diligent Law Solicitors is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store and protect your personal data in accordance with the UK GDPR, the Data Protection Act 2018 and other applicable laws.

1. Who We Are

Diligent Law Solicitors is the data controller responsible for your personal data.

Contact Details:

• Email: info@diligentlaw.co.uk
• Telephone: 01732 31 6000
• Post: Diligent Law Solicitors, Suite 2, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YU

2. Information We Collect

Identity data, contact data, financial data, client matter data, and technical website usage data.

3. Special Category Data

As a law firm we may process special category data where necessary to provide legal services and comply with legal obligations.

4. How We Collect Information

Directly from you, through website enquiries, correspondence, third parties involved in your matter, public records, and cookies.

5. How We Use Information

To provide legal services, comply with legal obligations, manage our business, and communicate with clients.

6. Legal Basis for Processing

Contract, legal obligation, legitimate interests, and consent where applicable.

7. Anti-Money Laundering

We may verify identity and source of funds information as required by law.

8. Sharing Information

We may share information with courts, regulators, professional advisers, service providers, banks, HMRC, HM Land Registry and other parties where necessary.

9. International Transfers

Where personal data is transferred outside the UK, appropriate safeguards will be implemented.

10. Data Security

We use appropriate technical and organisational measures to protect personal data.

11. Retention

We retain personal data only for as long as necessary to fulfil legal, regulatory and professional obligations.

12. Your Rights

You may have rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent.

13. Cookies

Our website uses only strictly necessary cookies — for example, a security check on our contact form to prevent spam. Our website analytics are cookieless and do not track you across websites or store any information that identifies you. We do not use advertising, marketing or tracking cookies, and because we set only strictly necessary cookies, no cookie-consent banner is required. See our Cookie Policy for full details.

14. Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our site.

15. Complaints

You may contact the Information Commissioner’s Office (ICO) if you are dissatisfied with how your data is handled.

Information Commissioner’s Office (ICO)

• Website: https://www.ico.org.uk
• Telephone: 0303 123 1113
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

16. Changes to This Policy

We may update this Privacy Policy from time to time and will publish revisions on our website.